Delivery Manager - Implementation

About the company:

At WizCommerce, we are revolutionising B2B commerce for manufacturers, wholesalers, and distributors across the USA, India and Canada. Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth. Recognizing the challenges posed by outdated software and cumbersome offline selling methods, we offer a cutting-edge, AI-powered B2B sales app designed to enhance customer engagement

.
Our platform allows sales representatives to take orders seamlessly, whether at trade shows, in the field, or online. With our industry’s only AI engine, reps can upsell effectively and automate internal processes, all while enjoying an intuitive and beautifully crafted user interface. Efficiency and user experience go hand in hand in our design philosoph

y.
While B2C e-commerce has rapidly advanced, the B2B sector has often lagged behind, relying on disjointed systems. At WizCommerce, we see a vital opportunity to disrupt this space, bringing the same level of innovation that consumers expect. Our vision is to equip B2B businesses with the tools they need to thrive in a competitive market, streamline operations, and enhance customer interactio

ns.
If you want to disrupt a Trillion$+ space, WizCommerce is the place to be. Read more about us: Forbes, The Morning Star Yourstory or our webs

ite!
Foun

ders:Divyaanshu Makkar (Co-founder,

CEO)Vikas Garg (Co-founder,

CCO)
Responsibil

• ities:
  Define and execute the global implementation strategy across enterprise and mid-market c
• lients.Lead and mentor a team of implementation managers, ensuring delivery excellence and career
• growth.Oversee the end-to-end implementation lifecycle—from scoping and planning to go-live and post-implementation s
• uccess.Collaborate cross-functionally with Sales, Product, Engineering, and Customer Success to ensure alignment and accounta
• bility.Act as an executive sponsor for large and strategic accounts, ensuring long-term value reali
• zation.Establish frameworks for risk management, issue resolution, and continuous process impro
• vement.Build and standardize implementation playbooks, KPIs, and success metrics to drive adoption and time-to
• -value.Serve as the voice of the customer to influence product roadmap and new feature devel
• opment.Drive scalability by implementing automation, integration, and best practices in SaaS onbo

arding.
Requi

• rements:
  Bachelor’s degree in Business, Technology, or related field (MBA pr
• eferred).8+ years of experience in Implementation, Enterprise Onboarding, or Client Success, with at least 4 years leading and scali
• ng teams.Strong track record of managing international clients (US/Europe experience pr
• eferred).Deep understanding of SaaS product implementation, including integrations, workflow design, and adoption st
• rategies.Proven expertise in project management, stakeholder engagement, and executive-level commu
• nication.Strong analytical and problem-solving mindset, with ability to define KPIs and measure
• success.Comfortable working in a fast-paced startup environment and during US shi

ft hours.
Preferred Quali

• fications:Experience in B2B SaaS or product-based
• startups.Proficiency in tools such as Jira, HubSpot, Salesforce, or similar CRMs/project managem
• ent tools.Exposure to API-led or system integration implem
• entations.Demonstrated ability to scale processes, teams, and systems in a growth-stage en

vironment.
Compensation: Best in t

he industryLocation

: BengaluruWebsite Link: https://www.wizco