HR Executive - BPO Payroll & Operations
SquadStack
Accounting & Finance, People & HR, Operations
Posted on Aug 25, 2025
About this Role
We are seeking a HR Executive to take ownership of end-to-end payroll management for our BPO callers. This role is critical to ensuring payroll accuracy, compliance, and timeliness in a high-volume environment. In addition, the person will also contribute to broader HRBP responsibilities such as employee engagement, R&R initiatives, onboarding support, and policy execution.
Responsibilities
Payroll & HR Operations (Primary Focus)
- Own end-to-end payroll for BPO callers and daily sales experts, including data validation, attendance, incentives, and payout processing.
- Ensure accuracy, compliance, and timeliness in payroll execution.
- Maintain employee data, records, and HRIS updates related to payroll.
- Coordinate with finance and business teams to reconcile payroll inputs and resolve discrepancies.
HRBP & Engagement (Secondary Focus)
- Support onboarding and role-readiness for new joiners in BPO operations.
- Design and run employee engagement activities (team events, R&R, motivation initiatives).
- Act as a point of contact for BPO employees for HR-related queries, grievances, and escalations.
- Partner with managers to analyze attrition trends and implement retention interventions.
- Drive awareness and adherence to company policies and compliance requirements.
What We’re Looking For
- Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred).
- 3–5 years of HR experience, with at least 2+ years in payroll management for BPO/contact center employees.
- Strong knowledge of end-to-end payroll processes, labor law compliance, and HRIS tools.
- Experience in HRBP responsibilities (engagement, R&R, onboarding) in fast-paced, high-volume environments.
- Excellent communication, problem-solving, and stakeholder management skills.
- Analytical mindset with ability to leverage data for decision-making.
Logistics
- Compensation: Competitive!
- Location: Noida
- Joining: Immediate
Why should you consider us seriously?
- We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews.
- We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
- Freedom and Responsibility 🦅
- Entrepreneurial Team 💪
- Exponential Growth 📈
- Healthcare (Physical & Mental Wellness) 😌
Please Note:
SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.