Technical Program Manager - Delivery

IDfy
IDfy

IT, Operations

Bengaluru, Karnataka, India

Posted on Aug 26, 2026
What Your Day Will Look Like..

  • Lead and oversee technical integration and transformation projects for enterprise customers for Privy by IDfy.
  • Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.
  • Understand customer use cases to design solutions leveraging product suite.
  • Provide technical guidance and solution configurations tailored to customer requirements.=
  • Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live.
  • Act as the single point of contact for product-related queries and escalations during integrations.
  • Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines.
  • Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines.
  • Serve as the go-to product specialist for all IDfy product suite.
  • Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs.
  • Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments.
  • Proactively identify risks and troubleshoot issues during the integration process.

We are the perfect match if you..

  • Have 8+ years of experience in Project/Program Management with a focus on technical integrations or transformations.
  • Have a proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains.
  • Are hands-on with Cloud, REST APIs, JSON, XML, and integration workflows.
  • Have a strong understanding of software development lifecycles, system design, and architecture principles.
  • Possess exceptional communication and stakeholder management skills, with the ability to navigate complex conversations.
  • Have strong problem-solving and analytical abilities to address unique customer challenges.
  • Demonstrate a proactive, customer-focused mindset with an emphasis on delivering value.
  • Are adept at mentoring and guiding junior team members.
  • Have strong collaboration skills to foster teamwork and achieve project goals.