Customer Success Manager 1
This job is no longer accepting applications
See open jobs at IDfy.See open jobs similar to "Customer Success Manager 1" Blume Ventures.Sales & Business Development, Customer Service · Full-time
Mumbai, Maharashtra, India
Posted on Jul 29, 2026
We Are the Perfect Match If You…
- 2-3 years of experience in Customer Success/Account Management roles
- Have clear, confident, and polished communication—written and verbal
- Have a strong analytical mindset with comfort in data-driven conversations
- Have ability to structure and drive projects by setting milestones, tracking progress, coordinating stakeholders, and ensuring clients achieve their defined goals.
- Are experienced running executive-level business reviews and outcome discussions
- Have a commercial acumen with proven upsell / cross-sell exposure
- Have experience in SaaS, fintech, or B2B technology platforms
- Are able to manage multiple accounts, priorities, and stakeholders simultaneously
- Are calm, composed, and solution-oriented in complex stakeholder environments
- Are able to move things forward through credibility, clarity, and collaboration
- Deeply understand client businesses, success metrics, and evolving priorities
- Lead QBRs with data-backed insights, performance trends, and growth recommendations
- Identify and execute upsell and cross-sell opportunities through consultative value positioning
- Influence outcomes by collaborating effectively with Product, Tech, Sales, and Operations—without formal authority
- Proactively anticipate risks and resolve issues before they become escalations
- Represent the customer’s perspective internally while balancing business priorities
This job is no longer accepting applications
See open jobs at IDfy.See open jobs similar to "Customer Success Manager 1" Blume Ventures.