Senior Product Reliability Engineer
Other Engineering, Product
Mumbai, Maharashtra, India
Posted on Jul 23, 2026
- Defining monitoring events for IDfy's services and setting up the corresponding alerts
- Responding to alerts, with triaging, investigating and resolving resolution of issues
- Learning about various IDfy applications and understanding the events emitted
- Creating analytical dashboards for service performance and usage monitoring
- Responding to incidents and customer tickets in a timely manner
- Occasionally running service recovery scripts
- Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis