Customer Success Manager 2
Sales & Business Development, Customer Service
Mumbai, Maharashtra, India
Posted on Jun 6, 2026
Deeply understand our client’s business goals, current processes and challenges
Build trustworthy relationships with various client stakeholders
Build & execute plans to solve the client’s business objectives for which they onboarded IDfy
Educate clients on industry best practices Be the client’s voice at ourtable,fearlessly advocate for your clientinternally within IDfy
Good understanding oftechnology and SaaS products
Experience managing clients across Financial Services, Fintech, Ecommerce, Gaming
Willingness and ability to learn, grow as a leader, absorb and share best practices
Self-starter with the motivation to take on new challenges, entrepreneurial mindset
Ability to take ownership of process and outcomes
Effective business communication skills - both verbal and written
Build trustworthy relationships with various client stakeholders
Build & execute plans to solve the client’s business objectives for which they onboarded IDfy
Educate clients on industry best practices Be the client’s voice at ourtable,fearlessly advocate for your clientinternally within IDfy
Good understanding oftechnology and SaaS products
Experience managing clients across Financial Services, Fintech, Ecommerce, Gaming
Willingness and ability to learn, grow as a leader, absorb and share best practices
Self-starter with the motivation to take on new challenges, entrepreneurial mindset
Ability to take ownership of process and outcomes
Effective business communication skills - both verbal and written