Customer Success Manager 2

IDfy
IDfy

Sales & Business Development, Customer Service

Mumbai, Maharashtra, India

Posted on Jun 6, 2026
Deeply understand our client’s business goals, current processes and challenges

Build trustworthy relationships with various client stakeholders

Build & execute plans to solve the client’s business objectives for which they onboarded IDfy

Educate clients on industry best practices Be the client’s voice at ourtable,fearlessly advocate for your clientinternally within IDfy

Good understanding oftechnology and SaaS products

Experience managing clients across Financial Services, Fintech, Ecommerce, Gaming

Willingness and ability to learn, grow as a leader, absorb and share best practices

Self-starter with the motivation to take on new challenges, entrepreneurial mindset

Ability to take ownership of process and outcomes

Effective business communication skills - both verbal and written