Director - Technical Delivery
IDfy
IT
Mumbai, Maharashtra, India
Posted on May 21, 2026
Role Overview
- The Technical Delivery Director will lead delivery across client, single-tenant, and multi-tenant environments. The ideal candidate possesses the technical depth required to explain platform architecture and deployment methodologies to Enterprise Architects and CISOs.
- They should have extensive experience delivering cloud projects, preferably within banking or other highly regulated sectors. The successful candidate likely began their career in a technical role, progressed to seniority, and eventually transitioned into a business-focused leadership position, ideally within a large IT services firm.
- Expertise: Deep knowledge of cloud systems is essential.
- Experience: 15+ years of professional experience.
- Presence: Exceptional communication skills and a commanding professional presence.
- Versatility: The maturity to engage with C-suite clients and the technical "street cred" to earn the respect of the core engineering team.
- Here’s what your day would look like...
- Gain a deep understanding of the existing platform, products, architecture, various deployment models, industry direction, and product roadmap.
- Active participation in client workshops along with Presales and the PMO team; serve as the single point of contactforthem from a technology delivery and execution perspective. Walkthrough our architecture and understand the scope of change required for client-specific changes.
- Implement client-specific customer journeys.
- Manage stakeholders and negotiate with them on viable plans and scopes for deployment. Provide high-level sizing based upon client-specific requirements. Foresee challenges and plan for them with the PMO who track the plan.
- Own the standard infrastructure, architecture, and DevOps blueprint. Work with platform, product, and engineering to keep it updated.
- Run the delivery show—own the health of programs across product, tech, infra, QA, and business for client deliveries.
- Partner with senior leadership to align delivery with business priorities, product strategy, and customer needs.
- Drive visibility and accountability—clearly cut through the noise.
- Solve complex delivery puzzles—handle escalations, unblock teams, and guide programs across the finish line (and over it). Continuously improve everything—how we estimate, track, collaborate, and celebrate delivery.