About IDfy:

IDfy is building the foundational layer of trust for the modern world, providing the essential infrastructure that global businesses, from digital banks to e-commerce giants, rely on to operate securely.

Our unified, AI-powered TrustStack integrates three core platforms; OnboardIQ, OneRisk, and Privy, to ensure that customer onboarding is secure, risk management is smarter, and privacy compliance is effortless, with a proven track record of processing over 200 million unique verifications annually.

IDfy has established itself as a dominant force in Southeast Asia, ranking amongst the top players in the Philippines and expanding rapidly across Indonesia and Singapore. Our momentum continues to build with a strong, growing presence in the UAE and an active roadmap for entry into Australia.

From opening a bank account to securing a new job, IDfy ensures every interaction is backed by verified trust, empowering businesses to unlock global growth with absolute confidence.

Role Details:

• Position: Executive-Operations
• Location: Andheri (E)- Marol
• Working Days: 6 Days a week | rotational off
• Shifts: 24*7 rotational (Any 9-hour shift)
• Mode: Work from Office only

What You'll be doing...

•Execute employment, education, and VKYC verifications in line with IDfy SOPs, client requirements, and regulatory guidelines.

•Conduct verification through emails, calls, portals, database checks, and video calls.

•Perform VKYC video calls to validate candidate identity, documents, and liveness as per defined protocols.

•Review and validate documents such as offer letters, experience letters, degree certificates, mark sheets, government IDs, and other supporting records.

We're the Perfect Match if you have...

• Strong verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to manage high volumes under defined timelines.
• Analytical thinking and decision-making ability.
• Professional etiquette and stakeholder management skills.

Why Join IDfy?

•Opportunity to work with a market-leading identity verification platform.

•Exposure to diverse industries, clients, and verification processes.

•Fast-paced, learning-driven environment with clear growth paths. •Culture focused on ownership, integrity, and impact.